What could be more annoying than buying a new phone and finding out that the main accessory you bought doesn’t work with it? Maybe banging your head on the open freezer door for the umpteenth time is enough, but we digress. It seems that a group of Pixel 7 series owners who already owned the first or second generation Pixel Stand or bought the Pixel Stand 2 alongside the Pixel 7 or Pixel 7 Pro are having trouble getting the dock to work bring.

Some Pixel 7 users say their phone doesn’t work with the Pixel Stand
Others complained that their Pixel 7 series device’s screen went black in the dock, and one noted that he couldn’t unlock his phone when he took it off the stand. This has happened to more than one Redditor, and both pointed out that the under-display fingerprint sensor was not available on their phones after they were undocked.
The second-gen Pixel Stand costs $79 and wirelessly charges your Pixel 6 or Pixel 7 series phones at 23W. It also charges Qi-compatible devices at 15W, including the Pixel 3, Pixel 4, and Pixel 5. The Pixel Stand 2 also invokes a dedicated interface on compatible Pixel models, allowing you to connect your smart home devices through a hub can control -like interface.