Valley Junction businesses experience internet service outages

Non-emergency messages and calls. Some business owners in Historic Valley Junction are having trouble getting them online. THE CITY OF WEST DES MOINES AND MEDIA COMMEDIA WORK TOGETHER TO SOLVE THESE PROBLEMS. MEDIA COMMS says it is upgrading its fiber network in the region and that the upgrade is causing brief outages now and then. A TAVERN employee says a malfunction caused a problem during an NFL game over the weekend. Every 5 minutes the TVs turn off and we try to change channels. We’re trying to figure out what’s going on. And we only see posts on Facebook as quiet media. Seems good to know because they didn’t say anything to us. MEDIA CALM says 62 business customers had a potential impact yesterday. They have seven reported cases. MEDIA CALM says they were all fixed the same day. MEDIA CALM says upgrades are done in small batches to keep the bottom line

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Valley Junction is experiencing outages in internet service

Some Historic Valley Junction business owners are having internet problems. The City of West Des Moines and Mediacom are working together to fix the issues, and Mediacom says it’s upgrading its fiber network in the area, which is causing a brief outage. “The TVs were going off every five minutes. We tried changing channels, and nothing,” said Shelby Mays. “We’re trying to figure out what’s going on. We only see posts crashing Mediacom. It feels like that would be nice to know. They haven’t told us anything.” Mediacom said 62 corporate customers had a potential impact. There were seven issues reported on Monday, they said, and they were all fixed the same day. Mediacom said the upgrades are done in small batches to have minimal impact if outages occur.

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Some Historic Valley Junction business owners are having internet problems.

The City of West Des Moines and Mediacom are working together to fix the issues.

Mediacom says it is upgrading its fiber network in the area, which causes a brief outage.

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An assistant manager at The Tavern told KCCI that the outage caused an issue during NFL games this past weekend.

“The TVs were going off every five minutes. We tried changing channels, and nothing,” said Shelby Mays. “We’re trying to figure out what’s going on. We only see posts that Mediacom finds. It’s like it’s good to know. They haven’t said anything to us.”

Mediacom said 62 of its business customers had a potential impact. They said there were seven issues reported on Monday, and they were all fixed on the same day.

Mediacom said the upgrades are done in small batches to have minimal impacts if outages occur.

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