The Tirumala Tirupati Devasthanams (TTD), which manages the affairs of Lord Venkateshwara Temple on Tirumala, launched a mobile application on Wednesday, making it easier for pilgrims from different parts of the country to find and search for accommodation, tourist attractions and shopping areas for various facilities offered on the hill.
The mobile application can be downloaded by pilgrims on the QR code, available in the languages of their choice.
TTD Managing Director AV Dharma Reddy, who had the test run of the new QR code facility at his camp office on Wednesday, said pilgrims who come from different parts of the country and speak different languages will have no trouble getting information about it receive the facilities offered on the sacred hills.
The new facility will be implemented on a trial basis during Lord Venkateshwara’s forthcoming 10-day Brahmotsavams (heavenly festivities) beginning on September 27th. “It is provided to Srivari Sevaks (volunteers) who provide free services at various times on a probationary basis in Tirumala,” he said.
Reddy said a large number of volunteers representing 13 states across the country would be hired to provide various services to the thousands of pilgrims who come to Tirumala to participate in Brahmotsavams.
“Especially the volunteers from the northern and eastern federal states have difficulties to search the places where they are deployed due to the language barrier. The new mobile application will help them solve the problem as all the information can be made available in their respective languages once they scan the QR code,” he said.
The new facility offers a simple way out to achieve the desired goal with ease. “All they have to do is scan the QR code on their smartphone and get instant directions to 40+ locations in Tirumala including CRO, Extra EO Office, All Cottages, Rest Houses, Laddu Counters, Vaikuntam- Queue Complex, Guard Office, Hospitals, Museum, Mutts, Mada Streets, Police Station, Baggage and Mobile Storage Units and others,” Reddy said.
He said the new technology initiative was jointly developed by TTD’s Technology and Public Relations Department and was of great benefit to the devotees.
The EO commissioned TTD’s PR officer, Dr. Thalari Ravi to test the QR code facility on the volunteers during the annual festival that follows, which will be of great help to them to identify and reach their designated service points to offer services to the pilgrims every day without any confusion and delay.