mNotify, a leading technology and customer engagement platform in Ghana, has kicked off its 10th anniversary celebrations.
The launch, which took place in Accra, was themed “Customer Engagement and its impact on modern business”.
The 10th anniversary celebrations are designed to highlight the impact of technology, effective communication between businesses and their customers, and the use of intelligent messaging tools like chatbots.
Opening this milestone celebration, the company’s CEO, Mr. Ronald Tagoe said: “It has been a long, incredible journey of sustained growth and impact. We are truly proud of our contributions to the Ghanaian business industry and economy by creating effective customer engagement and communication tools for many small businesses and large organizations.”
We are also very interested in creating jobs for youth as we seek to empower more young individuals and groups to scale up through our resale programs. Technology is at the forefront of development and we look forward to the future with you. We promise to continually innovate and improve to serve our customers and impact more businesses,” he added.
As part of the 10th Anniversary celebrations, mNotify Company Limited has also launched its new and improved customer engagement platform and mobile app.
The new platform and mobile app have a user-friendly interface, a birthday function, a recommendation system, a wallet function and a global mass messaging function.
“We are also very interested in creating jobs for youth as we seek to empower more young individuals and groups to scale up through our resale programs. Technology is at the forefront of development and we look forward to the future with you. We promise to continually innovate and improve to serve our customers and impact more businesses,” he added.
As part of the 10th Anniversary celebrations, mNotify Company Limited has also launched its new and improved customer engagement platform and mobile app.
The new platform and mobile app have a user-friendly interface, a birthday function, a recommendation system, a wallet function and a global mass messaging function.
The launch event also included a panel discussion that highlighted key insights into the need for effective customer engagement and bridging the communication gap between businesses and their customers.
The panel included senior industry professionals such as Mr. Francis Kofigah – CEO of Doughman Foods, Michelle Kwame – Lead Strategist at Levotude, Priscilla Wellington Asante – CEO of Customer Service Africa & Green Trek Tour and Mr. Appiah-Kubi Kwateng – Manager, E-Business at Izwe Savings and Loans PLC. The insightful discussion was moderated by Mr. Bennet Otoo.
Source: Peacefmonline.com
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