GambetDC, Washington, DC’s lottery-powered sports betting app, has an interface that’s often criticized. For bettors familiar with Virginia’s many major national sportsbooks, using GambetDC – developed by third party Intralot – can be a jarring change.
A spokesman for the DC Lottery said sports grip over the summer that the goal was to implement interface improvements by the start of the football season. This goal was not achieved, but changes are expected soon.
Autumn changes still likely
Melissa Davis, DC Lottery interim director of marketing and communications, narrates sports grip via email last week that “wWe will be introducing a vastly improved user experience for our mobile app that is more in line with what players experience when betting with private operators. … We anticipate the rollout during the peak of the football season before the playoffs begin.”
One of the main issues with the interface is the number of clicks required to reach different bets. For example, placing a bet on a golf tournament this summer was an extremely inconvenient task, requiring multiple clicks and lots of scrolling to bet on a major championship.
These concerns are expected to be addressed in fall interface improvements. The lottery wants GambetDC to perform more like BetMGM, Caesars Sportsbook, or FanDuel, all of which are available at specific retail locations in Washington, DC
@GabetDC has the worst app. No reason why I should lose all my tips when I open another app
— Richard (@PrettyDavo) September 8, 2022
These mobile sportsbooks will also soon be available across Maryland, perhaps by the end of 2022. Virginia and Maryland each have respectable sportsbooks that allow DC bettors to travel outside of the district to place legal sports bets on sportsbooks that are familiar to them With.
More DC changes coming?
While Washington, DC has several notable retail sportsbooks, the jurisdiction’s mobile offerings are less than ideal. Apps cannot be used on federal property, and in addition to its user interface, there have been concerns about the opportunities and technical failures of GambetDC, the most widely used app in the district.
In July, some DC council members floated the idea of allowing mobile access to DC for other mobile sportsbooks such as BetMGM, Caesars Sportsbook and FanDuel. and FanDuel only has retail access in the district. The enlargement idea had some supporters, but the council did not act on it.
The deal with Intralot, which took the blame for GambetDC’s iOS outage during February’s Super Bowl, runs through October 2024. The council’s Business and Economic Development Committee frequently handles GambetDC-related matters, and a spokeswoman for the committee chair, Kenyan McDuffie, said she was “unaware” of any immediate plans for the DC council to address sports betting issues in the district.