ATLANTA – Georgians whose $350 credit cards were blocked due to suspected fraud are still having trouble accessing cash nearly two months after the problems began.
Georgia officials say they are trying to ban these cards when they suspect fraud. The problem is that innocent people are having problems with their cars that fraudsters used to restart them.
Newnan resident Kevin Kibodeaux spoke Channel 2 Marketing Analyst Justin Gray she called three times a day every day, but she refused to call anyone or get help with her card.
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“When I heard about the card I thought this would pay for my insurance,” Kibodeaux said.
Kibodeaux, who received food stamp assistance after losing her job as a mechanic, used a Georgia credit card to pay for her family’s health insurance, but received a payment notice in a few days. later because the payment has not yet been received.
“I looked, and then I realized that my card had been canceled or blocked due to suspicious activity or fraud,” Kibodeaux said.
In September, Georgia Governor Brian Kemp received nearly $1 billion in federal aid from the American Rescue Plan, a bill he opposed.
The $350 credit card goes to Medicaid, SNAP and TANF recipients.
In October, a Channel 2 Action News The study found how criminals and fraudsters intercepted some of those cards that never reached their recipients.
“One, they’re using it somewhere,” Geneva Moon told Gray at the time.
In the case of Kevin Kibodeaux, he successfully activated the card but it is now closed.
He could see on the portal that someone used the money to try to pay for health insurance at an Apple store in New Jersey.
A spokeswoman for the Georgia Department of Human Services says “DHS and its agents are very vigilant about fraud and are working diligently to protect recipients, their information, and their payments. hold cards for a short period of time when “suspicious” transactions occur, some of which are legitimate.”
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“I’m not going to point a finger at anybody but I don’t think it was taken care of, I don’t think anybody cares because if they did they would call you,” Kibodeaux said.
DHS officials continue to urge people whose cards have been locked to contact their private cell phone numbers.
The problem is that the number Kibodeaux has been calling has had no luck
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