DDN Announces Expanded Services Portfolio – High-Performance Computing News Analysis

Chatsworth, CA – November 9, 2022 – DDN, a company of artificial intelligence (AI) and multi-cloud data management solutions, is expanding its offerings with built-in field experts and managed services to support in-house technical teams.

DDN said it has technologists who can act as storage account managers, technical account managers and storage analysts, and already has several clients leveraging resources from public sector organizations such as federal and state governments and private companies. DDN Technicians at the secret level and above can expedite the mission of national security organizations by maximizing DDN-designed storage solutions as part of the agency’s field technical team.

“The workforce shortage has made it difficult to hire, train and retain top-notch technology professionals,” said James Coomer, DDN’s senior vice president of products. “Both the public and private sectors are struggling to attract the best talent, but this problem is felt more acutely in governments where the hiring process can take months. DDN’s Embedded Technicians meet this need by providing a ready-to-use professional workforce.”

Embedded Technicians provide strategic and operational support for DDN-based technologies, including:

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Ø AthreeI AI-optimized infrastructure – provides insight when processing large volumes of data, making AI-powered innovation easier with faster performance, scalability, and simplified operations.

Ø DDN EXAScaler high-performance parallel file system – combines flash and disk storage to enable large-scale data-intensive workflows. The fully integrated EXAScaler appliance combines a hyperconverged data storage platform and parallel file system software in an easy-to-deploy package.

Ø DDN Insight – Helps organizations gain an overall view of their infrastructure and workloads to improve service levels and find the root cause of complex problems faster. DDN Insight can monitor arrays, file systems, servers and applications from a single dashboard.

Ø EXAScaler Cloud Service – Reliable, fast, and scalable file storage deployed on popular public cloud services to optimize workloads including AI, machine learning and high-performance computing.

Organizations face multiple challenges related to data management across the IT workforce gap. Soaring cloud costs increase the frequency of data repatriation, and the sheer volume of data required for AI, analytics, and HPC projects has created a whole new set of demands for IT organizations to support. By providing a fully managed service with embedded staff, DDN provides organizations with a flexible way to adopt advanced storage capabilities without additional stress on their existing IT teams.

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“As a leader in large-scale data storage, our solutions are enabling the next generation of technologies to solve the world’s biggest challenges, including climate change, deep space exploration and medical research,” said Coomer. “Our enhanced service delivery allows organizations to focus on advancing their research and mission, rather than hiring and training professional storage staff.”

DDN’s fully managed services can be deployed wherever they are deployed, with options in the cloud or in the data center. These options allow customers to scale their initiatives without the need to manage or operate their data infrastructure. DDN’s understanding of the needs of performance-demanding AI and HPC applications enables customers to maximize the value of their applications while intelligently scaling performance and capacity to keep costs under control.

DDN’s extended professional services are designed to meet your needs. DDN’s Storage Account Manager provides strategic case management and a holistic view across the enterprise to develop and implement effective solutions. Technical Account Managers continue to serve as liaisons and advisors to ensure infrastructure operations and minimize risk.

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Storage analysts provide embedded storage systems expertise and work as part of an in-house team. While supporting day-to-day storage management tasks, these staff analyze the entire environment and advise on how to improve all storage systems in your organization. Storage analysts can install, expand, monitor, upgrade and troubleshoot storage solutions while handling physical part replacement and preventative maintenance. In addition, these employees can be on-site, work completely remotely, or perform hybrid roles.

DDN’s technicians hold more than secret licenses to support the US Department of Defense and intelligence community agencies.

DDN’s embedded resources add to its growing professional services offering. These professional service engineers also provide planning and implementation services, infrastructure assessments, performance tuning, and system health checks to ensure that your organization’s systems are providing maximum return and value.


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