Dennis Renyolds is no joke, and apparently neither is the actor who plays him, Glenn Howerton. That it’s always sunny in Philadelphia Star recently told listeners about his “The always sunny podcast’ about a – let’s say difficult – situation that he experienced with his Tesla Model X.
The “Golden God” told his podcast (and IASIP) co-stars that he’s been cut off from his Tesla on the ground floor of a Los Angeles parking garage for over 24 hours after his key fob broke without warning. He originally thought maybe a dead battery was to blame, but unfortunately that wasn’t the case.
Howerton said he couldn’t connect to the WiFi because he and the car were so far underground. If he had been able to connect, he could have used the Tesla app to access the vehicle, but alas.
“It put me in a rage,” Howerton jokingly said on the podcast.
The Tesla website states that if you can’t connect to the internet, you can’t connect to the car. Which I think makes sense, but it could prove annoying in a situation like this.
Howerton drove home and left the Model X in the parking garage overnight. While he was home, he was able to find out that there were designated spots on the outside and inside of the Model X where you could place your key to gain entry and drive off.
But not so fast! Howerton was able to get into the car, but it wouldn’t start after he placed the remote control in the designated place in the interior. He said he tried for about 20 minutes.
“Every step of this journey, everything that could go wrong, went wrong,” he said.
Eventually, Howerton gave up trying to get the Model X out of the garage under his own power, returned to the ground for signal, and then called AAA. He then went back to the car to put it into tow mode, but the vehicle would not let him do so.
“I don’t want to derail the story, but how, damn key man, man. What happened to a key?” Charlie Day asks his co-hosts. “It was a great system. You put it in that thing. You turn it and the car drove.”
So true, Charlie, so true.
The remote just refused to talk to the car.
Howerton continues his story, explaining the pitfalls he faced when trying to speak to Tesla support. He claims to have been on the phone with them from 9:30 a.m. to 6 p.m. on Saturday. In fact, he says he had a hard time even reaching Tesla support and Tesla street side as he had to contact Tesla sales to get him to the right people.
“[I was] into this guy, and I was like, ‘You lost a customer today.’ I’ve been a Tesla customer for 10 years. You lost a customer today. It sucks,” Howerton said.
“He added, ‘We would get to the end of the call and they said, ‘I don’t think there’s anything we can do.’ You can imagine why that would be puzzling to an owner.
After this back and forth, Howerton left the car and went home. Eventually, he was able to contact someone who could get him a tow truck that would fit in the 6ft 6in garage while he rolled the Model X out. At around 9:30 p.m. the same day, the car was finally freed from its parking garage jail.
Now he’s driving it around again, but with the key broken off. Oh, and he actively avoids parking garages.